# gobshelp — AI Documentation Tool

> Record your workflow with a Chrome extension. gobshelp's Vision AI writes the full step-by-step guide automatically — with real screenshots at every step — in under a minute.

## What is gobshelp?

gobshelp is an AI-powered documentation platform. You install the Chrome extension, navigate your product normally, and gobshelp captures every action and screenshot. When you stop, Vision AI analyses each screen and generates a complete, polished step-by-step guide — including embedded screenshots — in seconds.

There is no manual writing, no screenshotting, and no formatting required.

gobshelp is available as:
- A **Chrome Extension** (the primary capture mechanism — free to install)
- A **web application** at https://app.gobshelp.com (guide editor, publishing, analytics, team management)

## How it works (3 steps)

1. **Select & start**: Open the gobshelp Chrome extension, choose which tab to record, optionally describe what you're documenting, and hit Start Recording.
2. **Navigate normally**: Click through your product as you usually would. The extension silently captures every action and screenshot in the background.
3. **Get your guide**: Stop recording. gobshelp's Vision AI generates a complete step-by-step guide — with screenshots at every step — instantly. Average time: 47 seconds.

## Who is gobshelp for?

- **Customer Support teams** — build self-serve help center articles and deflect tickets
- **Product & CS teams** — create onboarding walkthroughs and first-time setup guides
- **SaaS companies** — maintain up-to-date knowledge bases for your users
- **Internal operations** — document SOPs, runbooks, and recurring workflows
- **Trainers & educators** — produce step-by-step tutorials for any tool
- **New hire onboarding** — capture "how we do things in this tool" guides fast

## Key Features

### Capture
- Chrome Extension: select a tab, describe context, hit record — then just use your product
- Captures every click and screen automatically — no manual screenshotting
- Works on any website or web application

### Guide Generation
- Vision AI reads every captured screen and writes step descriptions in plain English
- Real screenshots embedded at every step automatically
- Views: Step-by-Step, Slideshow, Markdown

### AI Editor (Pro and above)
- Select steps and give AI a plain-English instruction: "make all steps more concise", "add a helpful tip to each step", "clarify the action in every step"
- Bulk-edits all selected steps simultaneously
- Quick actions: Concise, Add tips, Clarify actions — or type any custom instruction

### Publishing & Export
- **Shareable Link**: one-click public or private link — no gobshelp account needed to view
- **Embeddable HTML**: drop into Zendesk, Intercom, Notion, or any help center
- **PDF download**: perfect for SOPs, compliance docs, offline sharing
- **Markdown export**: for Confluence, GitHub wikis, Notion, and any .md-compatible system
- **Clipboard copy**: paste anywhere instantly

### Brand Kit (Pro & Team)
- Upload your company logo — separate versions for light and dark backgrounds
- Set custom brand colors applied to all shared and published guides
- Toggle logo visibility in embedded docs
- Users see your brand, not gobshelp's

### Analytics Dashboard (Pro & Team)
- Track total document views per guide and across all projects
- See real search queries users are running inside your published help center
- **Zero-result detection**: identifies searches that returned no guide — tells you exactly what to build next

### Team Collaboration (Team plan)
- Create an organization and invite team members
- Organize guides into shared projects
- Manage access and permissions
- Each member gets their own AI call quota (250 AI calls/month)

## Privacy & Compliance

gobshelp is built with privacy as a core principle, not an afterthought:
- **GDPR** (EU General Data Protection Regulation) — fully compliant
- **CCPA** (California Consumer Privacy Act) — fully compliant
- **India DPDP** (Digital Personal Data Protection Act) — fully compliant
- Enterprise-grade encryption for all data at rest and in transit
- Built by gobstech, a team based in India

## Pricing

All prices shown are billed annually. A monthly billing option is also available at slightly higher rates. All paid plans include a 14-day free trial. No credit card required to start.

### Free — $0/month (forever)
- 5 documents
- 20 AI calls/month
- 1 user
- 0.5 GB storage
- PDF & Markdown export

### Pro — $15/month (billed annually, $180/year) | $19/month billed monthly
- Unlimited documents
- 100 AI calls/month
- 1 user
- 10 GB storage
- Image editing: mask, crop, annotate screenshots
- Custom branding (Brand Kit)
- Document sharing
- AI Editor
- 14-day free trial

### Pro+ — $39/month (billed annually, $468/year) | $49/month billed monthly
- Unlimited documents
- 200 AI calls/month
- 1 user
- 25 GB storage
- All Pro features, plus:
- Priority support
- API access
- Publishing & Embed

### Team — $63/month (billed annually, $756/year) | $79/month billed monthly
- Unlimited documents
- 250 AI calls/month per user
- 5 team members
- 50 GB storage
- All Pro+ features, plus:
- Team collaboration and project management

### Enterprise
For larger teams needing custom seat counts, higher limits, dedicated support, or custom integrations — contact sales@gobshelp.com.

## Frequently Asked Questions

**Q: Do I need to write anything to create a guide?**
A: No. You just navigate your product normally. gobshelp writes every step, description, and embeds the right screenshot automatically.

**Q: Does gobshelp work on any website?**
A: Yes. The Chrome extension works on any website or web application you can open in Chrome.

**Q: Can I use gobshelp without a credit card?**
A: Yes. The Free plan is free forever with no card required. Paid plan trials also start without a credit card.

**Q: What happens to my screen recordings?**
A: Screenshots are processed by gobshelp's AI to generate the guide and then stored securely in your account. gobshelp is GDPR, CCPA, and DPDP compliant.

**Q: Can I customise the guide after it's generated?**
A: Yes. The guide editor lets you edit step descriptions, reorder steps, delete steps, and use the AI Editor to bulk-refine all steps with a single instruction.

**Q: What integrations does gobshelp work with?**
A: gobshelp exports to Zendesk, Intercom, Notion, Confluence, GitHub wikis, and any system that accepts HTML embeds or Markdown files. The Pro+ and Team plans include API access for custom integrations.

## gobshelp vs Scribe

Scribe (scribehow.com) captures clicks and assembles step text from metadata — e.g. "Click the button labeled Submit." gobshelp's Vision AI reads every captured screenshot and writes the step from what it sees. Key differences:

- **Guide text quality**: gobshelp Vision AI produces contextual, natural-sounding descriptions. Scribe produces templated click-label text.
- **India DPDP compliance**: gobshelp complies with India's DPDP Act. Scribe does not.
- **Bulk AI editing**: gobshelp's AI Editor lets you refine all steps at once. Scribe does not have this.
- **Pricing**: gobshelp Pro is $15/month (annual). Scribe pricing is higher, especially for teams.
- **Zero-result analytics**: gobshelp shows searches with no results, so you know what to document next.

Full comparison: https://gobshelp.com/alternatives/scribe

## gobshelp vs Tango

Tango (tango.us) is a workflow documentation tool that captures clicks and screenshots and assembles step-by-step guides. gobshelp uses Vision AI to write step descriptions from screenshots rather than assembling them from click events. Key differences:

- **Vision AI step writing**: gobshelp Vision AI writes from the full screenshot. Tango assembles from click metadata.
- **India DPDP compliance**: gobshelp complies with India's DPDP Act. Tango does not.
- **Bulk AI editing**: gobshelp AI Editor edits all steps with one instruction. Tango requires step-by-step manual editing.
- **Export**: gobshelp includes Markdown export on the Free plan. Tango restricts exports on lower tiers.
- **Analytics**: gobshelp has an analytics dashboard with zero-result detection. Tango does not.

Full comparison: https://gobshelp.com/alternatives/tango

## gobshelp vs Guidde

Guidde (guidde.com) is a video-first documentation tool — it records screen video, adds AI voiceovers, and produces video walkthroughs. gobshelp is text-first — it produces text-and-screenshot step guides suitable for Zendesk, Confluence, Notion, and similar help center platforms. Key differences:

- **Output format**: gobshelp produces text guides with embedded screenshots. Guidde produces video walkthroughs.
- **Ease of maintenance**: gobshelp guides re-record in under 2 minutes when the product UI changes. Guidde videos require video re-editing.
- **Markdown export**: gobshelp exports Markdown for Confluence and GitHub wikis. Guidde does not.
- **India DPDP compliance**: gobshelp complies with India's DPDP Act. Guidde does not.
- **Privacy**: gobshelp captures only screenshots, not continuous video. Lower data footprint.

Full comparison: https://gobshelp.com/alternatives/guidde

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## Links

- Website: https://gobshelp.com
- Web App: https://app.gobshelp.com
- Chrome Extension: https://chromewebstore.google.com (search "gobshelp")
- Features: https://gobshelp.com/features
- Pricing: https://gobshelp.com/pricing
- About: https://gobshelp.com/about
- Contact: https://gobshelp.com/contact

## Contact

- Support: support@gobshelp.com
- Sales: sales@gobshelp.com
- X (Twitter): https://x.com/gobshelp
- LinkedIn: https://www.linkedin.com/showcase/gobshelp
- Instagram: https://www.instagram.com/gobshelp

## Company

gobshelp is a product of **gobstech**.
Website: https://gobstech.com
Founded and built in India. 🇮🇳

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*From India with ❤️*