Question 1

What is gobshelp?

Accepted Answer

gobshelp is an AI-powered documentation platform that automatically generates professional step-by-step guides from screen captures. Using advanced AI vision technology, it analyzes your workflow recordings and creates polished, accurate documentation in seconds.

Question 2

Is there a free trial?

Accepted Answer

Yes! Our Free plan is free forever. All paid plans include a 14-day free trial so you can test all the advanced features before committing. No credit card required.

Question 3

Can I cancel anytime?

Accepted Answer

Absolutely. There are no long-term contracts. You can upgrade, downgrade, or cancel your subscription at any time.

Question 4

Do you offer discounts for non-profits?

Accepted Answer

Yes, we offer a 50% discount for registered non-profits and educational institutions. Contact our support team to apply.

Question 5

Is my data secure?

Accepted Answer

Yes. We use enterprise-grade encryption for all data and are fully compliant with GDPR, CCPA, and India DPDP regulations.

Question 6

How much does gobshelp cost?

Accepted Answer

gobshelp offers four plans: Free ($0/month with 5 documents and 20 AI calls), Pro ($15/month billed annually with unlimited documents and 100 AI calls), Pro+ ($39/month billed annually with 200 AI calls and API access), and Team ($63/month billed annually with 5 team members and 250 AI calls per user). All paid plans include a 14-day free trial. No credit card required.

Question 7

What export formats does gobshelp support?

Accepted Answer

gobshelp supports PDF and Markdown export formats. You can export your documentation in either format for easy sharing and integration with other tools.